Shipping

Delivery Time Frame within Australia 

1 - 3 Business days to prepare the order for delivery

Delivery Time Frame within Australia from Australia Post

Express Post: 1-4 business days or more
Parcel Post: 3-10 business days or more

    If your parcel or items are damaged during delivery, we will provide a replacement at no charge. We must be notified at hello@thecrystalclub.com.au that the parcel has not arrived within 72 hours of the delivery date, and your email must include photos of the damage. If we are not notified of the damage and provided with photo evidence within this timeframe, we are unable to refund or replace.